Order Helpline: 020 3011 2515

What is your privacy policy?

Emily Clothing are totally committed to protecting the privacy of our site visitors and customers. The Emily Clothing team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you.

Your Consent
We will not rent or sell your name, address, email address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have subscribed to one of our newsletters and entered any of our competitions, or advised us of your email address, postal address & telephone number we may occasionally update you on news and special opportunities via email, post & telephone.

Communication & Marketing
By becoming a member of Emily Clothing and providing Emily Clothing with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your Emily Clothing Membership and the products we offer including clothes, jewellery, accessories etc.) which we think may be of interest to you.

Opting Out of Communication
All Emily Clothing members have the option to opt-out of receiving marketing communications from us and/or selected third parties. To unsubscribe from marketing emails, click on the unsubscribe link in the footer of any message or contact us by visiting this link: https://www.emilyclothings.com/about-us/contact-us.aspx

Checking your Details
If you wish to verify the details you have submitted to Emily Clothing you may do so by contacting us via the email address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your email address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.

What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Emily Clothing, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting Us
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact a customer service representative of the Emily Clothing team, who will be delighted to answer any questions you may have.

You can contact customer service via email - please use our contact form.